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Privacy Policy

In accordance with the Privacy Act 1988 ebm-papst A&NZ Pty Ltd is committed to the National Privacy Principles.

ebm-papst A&NZ Pty Ltd takes its obligations under the Privacy Act seriously and would like to take all reasonable steps in order to comply with the Act and protect the privacy of the personal information that is held.

Introduction
The ebm-papst A&NZ Pty Ltd Privacy Policy applies when you make a purchase at any ebm-papst A&NZ Pty Ltd locations, subscribe to any of our email newsletters or visit one of our websites (including our document server and satellite websites). ebm-papst A&NZ Pty Ltd will ensure that we handle your personal information securely and carefully and will only use your personal information when it is necessary for us to deliver you a service or perform other necessary business functions and activities. ebm-papst A&NZ Pty Ltd will not use your information for purposes unrelated to the services we provide, unless we first obtain your written consent.

We will always use fair and lawful means of collecting personal information. In most circumstances we will collect personal information directly from you.

Collection
Our primary goal in collecting personal information is to provide you with a smooth, efficient information service.

Some information provided to us by clients, customers, contractors and other third parties might be considered private, personal or sensitive. Without these details we would not be able to carry on our business and provide our services to you. We will only collect such personal information if it is necessary.

Different personal information is collected for different reasons, including the following:
  • Deliver products or services to you
  • Better understand your requirements and preferences
  • Provide information that is of interest or benefit to you
The personal information we collect is in most cases supplied when details are registered with us or we are contacted. Generally, the information we collect includes customer name, company, email address and preferences regarding the information services.

When you register for our newsletter services, we will send a confirmation email to you to ensure that the individual information has been entered as required. We will provide you with the ability to easily opt out of receiving direct marketing information.

Disclosure
ebm-papst A&NZ Pty Ltd believes that your personal information belongs to you. To service you better, we collect this type of information when you provide it to us, but we do not rent, sell or trade your personal information to others.

Newsletter
When articles linked from our newsletters are read, we will log the articles accessed by the reader in order to understand interests and provide further direct marketing information.

Security
ebm-papst A&NZ Pty Ltd will take all reasonable steps to store your personal information securely. Our databases and records are reviewed by management on a regular basis. Personal information is de-identified or destroyed securely when no longer required by us. Information stored within our computer systems can only be accessed by those entrusted with authority and computer network password sanctions. If considered appropriate, we will only pass on information to overseas branches within the ebm-papst group in order to increase service levels.

Access
ebm-papst A&NZ Pty Ltd is committed to maintaining accurate, timely and relevant information. If you have any concerns or have any requests to access or update your personal information, in line with the National Privacy Principles, please submit these in writing to:

The Managing Director
ebm-papst A&NZ Pty Ltd
PO Box 5060
Sunshine
VIC 3020
Australia

Further Information
From time to time and in line with customer expectations and legislative changes, our privacy policy and procedures will be reviewed and if appropriate updated. Any updates will be posted to www.ebmpapst.com.au
Further information regarding the National Privacy Principles can be found on the Federal Privacy Commissioner's website at www.privacy.gov.au.

About
EC Upgrades is a business unit of ebm-papst A&NZ Pty Ltd. The ebm-papst group are a leading global manufacturer and supplier of fans, blowers and air moving products. We provide a unique range of fans and blowers that are typically used throughout buildings. Our EC, high efficiency fans are standard in the market and are used where end users wish to reduce their running costs and improve equipment lifetimes.
ebm-papst A&NZ
10 Oxford Road
Laverton North VIC 3026
Tel: 03 9360 6400
www.ebmpapst.com.au
ecupgrades@au.ebmpapst.com